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Discussion Starter #1
Afternoon all,

Just had the call that my 2nd service is due.

Price was £263 for oil and filter and pollen filter plus inspection.

Last year paid £116 for oil and filter and health check.

Seems expensive to me, is that the price you guys are paying at a vw garage?

Cheers

Barney
 

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lt's a lot of money for a service that probably takes an hour, and uses £10 in bulk oil plus a couple of filters.

Have you thought about taking it to a reputable independent garage? By law it won't affect the warranty.
 

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That’s just silly money . As mentioned go to a local Indy garage.
BTW I paid £159 for the first two services (£79.50 for each) when I purchased the car which is good value. After that it’s my local Indy garage.
 
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Your first service was a oil change service- 2nd service is oil and inspection service and pollen filter renewal due. That's why it's more expensive.
 

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Discussion Starter #5
All thanks for the response i am thinking about taking to an indy, just considering any additional challenges if there is a warranty issue.

I just cant see how the inspection + pollen filter can cost £150.

@Rav - any idea what i am getting from the inspection that i guess takes 1hr + to do?
 

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If you are not too bothered about warranty do it yourself. Oil, filter and pollen filter probably won't cost more than £50 for decent brands. Only basic tools required.

To maintain warranty, the garage must be VAT registered and used manufacturer approved parts and fluids.

Ring around a few VAG independent garages and you won't pay more than £150. Skoda dealerships are usually cheaper if you must have a main dealer stamp.
 

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Discussion Starter #7
Percy agreed on c. £50 of parts, and luckily i am capable of doing it myself 👍

However i would like to keep the warranty, just dont like feeling like i am being completely ripped off....
 

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My Mrs Tsi needed the pollen filter on the last service, so that was oil & filter change, plus pollen filter I paid £120 at our Doncaster Main Dealer, they always price match to good independents.
 

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If you are not too bothered about warranty do it yourself. Oil, filter and pollen filter probably won't cost more than £50 for decent brands. Only basic tools required.

To maintain warranty, the garage must be VAT registered and used manufacturer approved parts and fluids.

Ring around a few VAG independent garages and you won't pay more than £150. Skoda dealerships are usually cheaper if you must have a main dealer stamp.
There's no service book or stamping any more. They store it digitally and print you out a sheet showing the work.

2nd hand car buying is going to be fun in 5+ yrs time!
 

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Afternoon all,

Just had the call that my 2nd service is due.

Price was £263 for oil and filter and pollen filter plus inspection.

Last year paid £116 for oil and filter and health check.

Seems expensive to me, is that the price you guys are paying at a vw garage?

Cheers

Barney
VW’s fixed price service info here suggests more than that figure @£354 which is daylight robbery for a small so say economical car like an up! Any economy of cost goes out the window with service prices like that.

They will price match supposedly but require a written quote as proof of what they’re matching. Knowing what a bunch of wrigglers the motor industry can be in avoiding any form of warranty payout having the work done ‘in franchise’ for the least possible cost seems the best route to take if you plan to sell in the next year or so, if you plan to keep the vehicle longer (like forever) servicing it yourself is the most cost effective, if you plan for something inbetween, are non-technical or just don’t have time a specialist independent is perhaps best, I read that some can register service work on the VW electronic service record (not sure quite how that works though).
 

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It depends on what you expect from a main dealer or a independent. Main dealer will always have upto date software for diagnostics, car will have been cleaned, genuine parts always used. Independent garages will normally have a generic diagnostic computer which does all makes of car service reset etc, car wont be cleaned either and unless you specify then genuine parts wont be used on your car, and their is a difference in quality of non genuine parts compared to genuine parts. If none of that really is a concern to you then use a independent garage..but if it does concern you then main dealer is a good idea.
 

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There are VW independents who only work on VWs and use genuine parts. Just the same as there are Mercedes Smart Independents who only work on Mercedes Smart. I always used an indie for my Smart. They had the Mercedes Smart "STAR" computer, so i would have thought a VW Indie would have "VAG COM".

I have taken out a service plan for my UP GTI with my main VW dealer which gives a good saving for the next two years. After that i will have to decide to either stay with my main VW dealer or use a VW Indie. I have plenty of time to decide as it will not be until 2023.

I have just fitted new wipers, Bosch Aerotwin onto my UP GTI. They were a bit tricky to attach but i managed it. What a good mechanic i am lol. The wipers are nice and quiet now.
 

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I worked at a VAG specialist for 6 months and if I'm honest I was disappointed with the distinct lack of diagnostic equipment, Vag special tools and many issues fitting non genuine parts, this was a very well respected vag specialist garage as well in the industry. I was so shocked with it that I left and rejoined main dealer VW again.
 

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Thats interesting. I guess there are good and bad indies like everything else.

I will certainly be staying with my VW main dealer while the car is under warranty and will probably stay with them after that. As i said i have the service plan for two years, so plenty of time to decide after that.
 

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I did the service plan for 2 services.
No more VW main dealer from here. They are overpriced and complacent round here.
There are two VW specialist independents near me and they both outperform the MD. They are also both staffed by ex-VW technicians who saw the light.
 

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There's no service book or stamping any more. They store it digitally and print you out a sheet showing the work.

2nd hand car buying is going to be fun in 5+ yrs time!
The stamp would be an digital one in this case. Most dealerships will (if asked nicely) confirm the digital service record.

I agree, once the cars are out of the dealer network, checking service history will become harder. Just make sure you keep your receipts and print outs to help resale.
 

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Yes Doc, i guess there are good and bad Main Dealers as well as Indies.
My smart indie was excellent. A service and MOT every year for £150 and the car ran like a dream.

I have found my VW Main Dealer to be very good. I have been twice without an appointment and they attended to me straight away. Once to replace a fuse and the other time to activate the drive away auto locks, both done for free.

There is a VW Indie not far from the VW Main Dealer which has a good name, so i will see in 2023.
If the Indie is vastly cheaper, its worth thinking about, but if there is not much in it i will stick with the VW Main Dealer.
 

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I purchased the VW service plan, covers 2 services (oil/inspection) @ £441. Up is 7 years old but under extended warranty. It’s relative - paid double that for 2 service on other cars.
 

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Interesting the variances in what people pay for a two year service plan.
I paid £159 .
 
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