Hi all,
I just purchased a new 2016 Move UP! one month ago (Oct 2016) with automatic gearbox. While happy with most aspects of the car, there is one serious issue I have come to notice.
Very often I find that when I am trying to speed up (going into roundabout, turning right with oncoming vehicle at a distance), as I depress the accelerator, the gear will disengage for about 2 seconds or so while the engine is revving up. After this momentary pause, the gear will engage and the car starts speeding up. I mostly notice this when the car needs to change down from the 3rd to 2nd gear to speed up but also I noticed this happens when the car is already in the 2nd gear and it doesn't change gear to speed up.
This concerns me because I find myself with other cars fast approaching me but I am getting no acceleration from the car.
I took the car in for a checkup with Alan Day VW dealer yesterday and they just rung me to say they found no issues with the car (they even did a road test) and regarding the gear issue, they are saying that is the way that's supposed to be.
I browsed this website (and I wish I had done so before i bought the car) and noticed that many people have reported the same issue but I don't see any resolution.
Has anyone experienced the same issue and found a solution to this?
I also noticed that on a couple of occasions, when going from N to D or N to R, the gear will not engage. I had to jiggle the stick back and forth between N-D (or N-R) a few times before the gear engages and the car starts moving.
It seems that there is definitely a design defect with ASG (or software issue) but VW are not admitting to it.
Thanks in advance for your comments.
Edited by: Chrome
I just purchased a new 2016 Move UP! one month ago (Oct 2016) with automatic gearbox. While happy with most aspects of the car, there is one serious issue I have come to notice.
Very often I find that when I am trying to speed up (going into roundabout, turning right with oncoming vehicle at a distance), as I depress the accelerator, the gear will disengage for about 2 seconds or so while the engine is revving up. After this momentary pause, the gear will engage and the car starts speeding up. I mostly notice this when the car needs to change down from the 3rd to 2nd gear to speed up but also I noticed this happens when the car is already in the 2nd gear and it doesn't change gear to speed up.
This concerns me because I find myself with other cars fast approaching me but I am getting no acceleration from the car.
I took the car in for a checkup with Alan Day VW dealer yesterday and they just rung me to say they found no issues with the car (they even did a road test) and regarding the gear issue, they are saying that is the way that's supposed to be.
I browsed this website (and I wish I had done so before i bought the car) and noticed that many people have reported the same issue but I don't see any resolution.
Has anyone experienced the same issue and found a solution to this?
I also noticed that on a couple of occasions, when going from N to D or N to R, the gear will not engage. I had to jiggle the stick back and forth between N-D (or N-R) a few times before the gear engages and the car starts moving.
It seems that there is definitely a design defect with ASG (or software issue) but VW are not admitting to it.
Thanks in advance for your comments.
Edited by: Chrome