Having ordered my Up Black on March 6th(!) I finally picked it up on Friday September 14th, Only had to wait six months plus!! I did manage to get three years servicing thrown in, for free, from the dealer and I also had a full tank of petrol.
I had complained directly to VW(UK) about the long delay and did not get much response from them, until Saturday morning, Sept 15th, when I received a letter from them telling me that they have secured a building slot for my car and that I would now be able to get a progress report from my Dealer regarding build, shipping and handover!!
I am ecstatic! I didn't know about their generous B.O.G.O.F. offer!
They did enclose £50 worth of "leisure Vouchers" so I suppose it was worth contacting them but I do wish they were more efficient and up to date. It makes me wonder how they run their business.
I had complained directly to VW(UK) about the long delay and did not get much response from them, until Saturday morning, Sept 15th, when I received a letter from them telling me that they have secured a building slot for my car and that I would now be able to get a progress report from my Dealer regarding build, shipping and handover!!
I am ecstatic! I didn't know about their generous B.O.G.O.F. offer!
They did enclose £50 worth of "leisure Vouchers" so I suppose it was worth contacting them but I do wish they were more efficient and up to date. It makes me wonder how they run their business.