Thank you!! I noticed earlier there are 3 other smaller holes in both sides so I really think they have rushed the job! Hopefully they will understand but I can’t believe it has happened to my precious up!Good luck, but trying to get a company the size of Kwik Fit to admit liability for damage they obviously caused will not be easy.
Hopefully they will admit liability, because it's obvious somebody has been careless in the positioning of the jack.
It's easily done because as I acidentally did it to my Audi A1.
It's down to carelessness, and not carefully studying the owners manual, just to see where the jack is positioned.
There are usually small triangles embossed on the cars sills, and many, me included thought you place the jack on that triangle BIG MISTAKE
There's the inner sill behind this triangle guide Mark, that's the structural strength of the car, not the more delicate and more fragile outer sill.
Good luck, and stay calm, do not get into a heated argument, and explain to the possible mechanic who did the work on your car.
Someone who stays calm, remains polite, and does not openly lay blame on a particular mechanic is more likely to get an apology and recompense from the company.
That small indent on the sill has to be filled and repaired and resprayed in the body colour.
That's going to cost a minimum of £80 or slightly more.
Thankfully the damage is slight, but that sill has a small hole in it.
Whatever the outcome, it needs repair ASAP.
I think prices in Europe are a lot more competitive than in the UK. Prices in France and Germany tend to be a fair bit cheaper even factoring the shipping. That's a great price for fitting and balancing!I have since bought my tyres online, mainly from Germany, and get a local guy, who does alloy wheel refurbishment, he fits them for a fiver a corner.
HiDid you get any joy from kwik-fit Camy123 ?
Thank youPersonally,I would avoid rapid fit places for just this reason. I would recommend using a good local garage that lives or dies by it reputation and they might even be cheaper. Alternatively, buy from an online company such as black circles and use an fitter of your choice. You can always go one step further and source the tyres yourself, pay cash for fitting at your local fitter and pay £1.50/tyre disposal costs at the local tip. I have saved approx £100 on 4 tyres doing it this way but it just takes a bit more time and leg work.
Good luck with resolving things with Kwik fit. You could mention you always put reviews of local businesses on Google and they might think twice about shirking their responsibility.
Discraceful, but not surprised.Thank
No surprise they denied causing the damage, they then went on to say it was caused by VW when I went in for an MOT, and then came back to me with a 'VW Expert' who said the holes were meant to be there!
Will speak to their head office, and hopefully I can get somewhere!
Thanks for everyone's help!
Tyre fitters are generally paid poorly, so good luck when you return for your next tyre fitting. Probably be a completely different 'team' of tyre fitters next time.I am lucky, having found a very reliable and trustworthy local National Tyres.