Joined
·
2 Posts
I got my new Up! exactly 1 month ago. And I hate driving it. I have taken it to my local VW dealer twice now and feel really fobbed off. The engine sounds horrendous - admittedly it is intermittent. I have been given a loan car which was quieter. I was told on both occasions that 'that's just the way an Up! engine sounds'. To me this is not a good reason - it's an excuse. My clutch sounds bad at times too and this does seem to be once I have been driving around for a minimum of 30 minutes - the engine is hot? Funnily enough, when the mechanic at the garage took it for a 5 minute cruise around the block at 20mph it didn't happen.
I had a VW Fox previously, which I paid considerably less for and purred like a kitten. The mechanic informed me that the Fox too had a 3 cylinder engine. So it can't be that.
I am no expert, nor mechanically minded (to my detriment) but I do feel unhappy with the Up! and have consequently contacted VW HQ and am awaiting a response. Their promised 3 days has passed and I will now be calling them to find out what my options are. I am tempted to return the car and hand back the keys, while asking for my old Fox back. Shame as my family and I have been loyal VW customers for many years. Will keep you posted on respnse from HQ.
Rant over!
I had a VW Fox previously, which I paid considerably less for and purred like a kitten. The mechanic informed me that the Fox too had a 3 cylinder engine. So it can't be that.
I am no expert, nor mechanically minded (to my detriment) but I do feel unhappy with the Up! and have consequently contacted VW HQ and am awaiting a response. Their promised 3 days has passed and I will now be calling them to find out what my options are. I am tempted to return the car and hand back the keys, while asking for my old Fox back. Shame as my family and I have been loyal VW customers for many years. Will keep you posted on respnse from HQ.
Rant over!