[sianjane]

Hi, I am hoping to find out if anyone else is having issues with the gears on their VW up? We got this car from a main dealer as an ex demo and so far apart from this problem we are over the moon with it.We have found that every now and then we cannot get the gears into reverse and it is now happening on 3rd! Hoping to get it sorted on warranty but it would be great to hear if anyone else is having the same difficulties. Thanks

 

[Bossphillip]

Hi Welcome to the forum.your problems sound like clutch plate issue or the gearbox selecter.
Hopefully it will be sorted for you by the dealer.
Regards phill.

 

[sianjane]

Thanks for that I'm in the process of trying to sort it but it seems that they don't like doing warranty work!!!!!!

 

[Beevee]

The problem is when the garage test drive your car if the fault doesn't materialise they assume its driver error. There have been reports on this forum of others with a similar problem. It might be an idea to contact VW customer service to see if they are aware of this kind of fault. If they can confirm it then you might be more able to convince the dealer that some remedial work is necessary. Good luck and happy motoring.