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Hi Fellow Up! Owners,

My boyfriend has trapped a bag strap in the boot lock and I cannot open the boot! Does anybody have any idea what to do?

Thanks
 

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The only thing l can think of, is put back seats down, get someone (BF) to climb in the back via side door/s, and lay on back with feet on lower half of back door and very, very gently push out. if you pull on rear door handle at same time, it might help.

Best of luck.
 

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Try cutting bag strap and pulling it out. The lock should then be ok

Then get boyfriend to buy new bag.
 
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