Hi. Just joined the Forum today. I love my Up and enjoy driving it every day. My husband has a new Audi S3 and I hate driving it. He's tried to get me to like it but there are too many gadgets. I much prefer my little car - and it's nearly as fast!
Well we only dealt with one sales guy and it was mostly over the phone, before going in to do final negotiations. They were quite nice and even picked us up from the train station, however I couldn't really give a fair opinion.
Tldr: the sales guy we were with was nice, can't comment for the place as a whole