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Does anyone know how to register the satnav device using the Fresh (or anything else!) software as I keep being told that my device is not registered but I can't see where / how I should register it. I thought that setting up with my email address and password would have been enough as I expected the device to be recognised / registered when I connected it. This is the first of me trying to get the map updates as I was told they'd be free for the first 3 months - is that right? I tried Garmin and they weren't helpful (after a 30 min queue!).
 

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Are you using an Apple Mac? I couldn't register on my Mac, but could on my daughter's windows laptop. I goggled this and found other Mac users have experienced a similar problem.
 
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