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Hi,

We have been having an issues with sound and GPS, and we're hoping someone here can help. When the phone is plugged in, and the car is started, the music starts playing by itself, even though no music app on the phone is active. Furthermore, when using the GPS (Google maps), we can't turn off the music, without also turning off the sounds from the GPS. Can someone please help us? We would really appreciate it.

It is a model 2019 with the technical package.
 
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