A month into Up! ownership my radio went wrong.... Reception started to disappear. Booked the Up! into the dealer and a repair was attempted. In the process they damaged the shiny black dashboard and ordered a new one.
2 months on and 2 dashes have been delivered both damaged on unpacking. As it takes a month each time this doesn't seem good enough.
Contacted VW customer services who proved to be dreadful, failing to call back 3 times in succession. Eventually when they did contact me today, they said nothing we can do sir, and a new one won't be delivered until after the 14th October.....
On top of this the radio still doesn't work. It needs to go in for 3 days to have the headlining removed and the entire aerial replaced.
Does this seem like good service? Anyone else had parts issues like this. I am totally disgusted to be honest.Edited by: RedDwarf
2 months on and 2 dashes have been delivered both damaged on unpacking. As it takes a month each time this doesn't seem good enough.
Contacted VW customer services who proved to be dreadful, failing to call back 3 times in succession. Eventually when they did contact me today, they said nothing we can do sir, and a new one won't be delivered until after the 14th October.....
On top of this the radio still doesn't work. It needs to go in for 3 days to have the headlining removed and the entire aerial replaced.
Does this seem like good service? Anyone else had parts issues like this. I am totally disgusted to be honest.Edited by: RedDwarf
