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Hi AllJust thought I would inject into this issue, my daughter purchased her UP in April 2012 and until about 2 months ago was the perfect car, then suddenly it started to steam up inside and I mean steam up every window on the inside was wet streaming wet, the only way to clear was to have the Air con on all the time she was driving, I checked the car and found thatin the boot both sides of the bodywork were also wet soI booked her car into the local dealer.

They had the car for 2 days and said that they found a leak into the boot that was caused byone of the rear light seals, great I thought problem resolved, sadly no, the car is now even worse even with the air con on it still steams up a little at the bottom of the screen and all theback wondows do the same, this I class as Dangerious.

I have booked the car in again and when my daughter took the car in today she was told that there isan issue with the UP with the pipes that run under the carpets apparently these pipes are the cause of the condensation issue but they are very reluctant to admit and even more reluctant to fix the issue as the car will need to be completely stripped down and modified to cure, so all I say is if your UP is getting condensation don't let it go there is a problem and it needs to be fixed, you may not get the problem now but like my daughter it took over a year to show itself.

I hope this helps

I will update you all once I have more feedback from the VW Dealer.

Edited by: Keenie
 

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That is interesting. We are having ours looked at again at the end of January too. I'm getting pretty tired of the intermittent fault , surely this a basic thing that should have been spotted before the car came onto the market, ! Went out tonight, the temperature outside was 5 Celsius , and it's misting up having not been used and dry for 3 days! , I feel like I'm chasing up a problem that vw engineers and design team have not bothered to look at, it is dangerous, we couldn't see once and scuffed the side a little ! Had vw's since 1973, I hope this isn't the end of vw quality Edited by: Curran418
 

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Well we got the UP back and guess what it's going back in next Tuesday for yet another look, this will now be the 4th time, the condensation issue in this car is so bad it's now a danger to drive, I will be taking this higher now, my daughter got in her car today to find more ice on the inside than on the outside.

She has to drive with the AC on all the time and if she switches it off withing 30 seconds the car starts to condensate on all windows, VW had it back last week for 4 days and completely dried out the interior of the car carried out 3 known TPi inspections that seem to be causing this condensation issue yet the car is still as bad, this time thay want the car for a week, starting to get very tired of this now.
 

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Not sure how cold it was this morning, but people do know that AC stops working below a certain temperature ? I think it is around 3 to 4 degrees.


This would obviously not help with demisting,, in fact it makes it worse as the AC dumps humid air into the cabin at this point.
 

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If you guys are having such problems with moisture it can only be for three reasons. You have a leak somewhere, you leave wet cloths/brolly in the car or you are not using the heating/air con correctly. If you expect to jump in your car on a frosty morning and just drive off you are expecting too much.
 

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Hi KariakYes I do understand that, the Air Conditioning will only work above 3 degrees in cold mode, I was only stating that once she had demisted the car with hot air if the air con was switched off the car would condensate back up again, but the air con on while the heater is on hot will take out the moisture within the car.
 

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Hi BeeveeVW have admitted that there is a problem with my daughters car and a lot of other VW UP's there is even recall TPi's within VW stating that there is a condensation issue its a vehicle problem not a leak or damp cloths etc left in the car, it also has nothing to do with frosty or cold mornings the car has a known issue.

I also have a close friend who is a VW snr Technician who is seeing this problem with other UP's VW have a problem with the system and they know it, the issue they have is to completely fix this issue the interior of the car has to be removed and the pipework has to be modified to correct and the dealers are reluctant to carry out this modification unless pushed.

Edited by: Keenie
 

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Sorry to hear that. I guess I must be lucky that my Up! doesn't have these problems. It must only affect some cars perhaps its spec or manufacturing date. I hope you get it sorted.
 

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I have the same problem with mine, it went in last week, but as I expected I got a call from the service manager claiming they could not find anything wrong, she's requested I take pictures next time it freezes inside and send them to her, what difference that will make I'm not sure, no doubt she's hoping the frosts will finish before they need to fix the car
 

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Cheers Beevee I wish I could upload video as I have 3 videos of my daughters UP with her scraping ice of the inside, then of her wiping wet off her radio facia and dials and off the dash and door tops and windows its terrible it looks like the car has been hosed down inside.

Unknownshock don't let them put you off, my friend who works at VW said he is seeing a lot of UP's with this issue, I have today written to VW UK with a complaint letter I will take this further I really do fear that my daughters car could catch fire with all this wet on the inside if it shorts out something electrical were talking very wet inside and VW have tested her car for leaks and found none, and I have checked the floors and the carpets are just damp but uniform.

I will keep you updated
 

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What water pipe going through the car can leak? Only one I can think of of the feed to the rear wash/wipe. That leaked on my Ford KA because the plastic pipe had not been pushed far enough onto the spiggot.
 

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Hi OspreywatcherVW are being very limited on this subject my friend at VW told me about this and is trying to find out more but its nothing to do with a physical leak its to do with water build up from possibly the AC condenser pipe not getting rid of the water build up that is all I know once I do know more I will post it on here.
 

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This is where the AC piping runs through the engine bulkhead, and shows how the seal should be fitted :

They've been known to be fitted the wrong way around, meaning they siphon water into the interior instead of keeping it out.

Pic is by GunSpeed, BTW


 

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Hi. I've just joined the forum after a quick google of the condensation problem in my 5 door UP
It's terrible every time we get into it , water runs down the screen and all other glass and dash/metal surfaces are misted up or covered in condensation
It takes around 10 mins to clear the screen. The side windows hardly clear and the rear door windows are always misted leading to hazardous driving conditions.
Yes I clear the windows of water using an old fashioned window leather sponge. The windows mist up again during every journey.
Should I need to do that in a car that I bought new from the VW dealer 6 month ago!
My BMW is kept in the same conditions and used as much as the UP with no issues with condensation.
The UP is worse than my old Mantas I've owned for damp interiors and I can't wait for it to freeze so I'm scraping ice of the inside of the car. Not done that in a manta for 10 years.
I will be checking that rubber tomorrow when it's not raining.
 

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That seems way worse than my car ever got. I have checked mats and boot all dry, and it is just the inside screen that gets misty.
 

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Hi MantakevI wish I could add video to this site, my daughters car yesterday was not only condensated on all windows but the tops of the doors, the entire dash and the radio and heater control panel, I have now taken this up with VW UK who have taken the case on, once I said I was concerned of an electrical fire due to so much water ingress, lets see what they do about this.

I like you have never seen so much wet inside a car that has no leaks, even when I used to drive MK 1 Ford Escorts etc nothing like this ever.
 

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_1S_ said:
This is where the AC piping runs through the engine bulkhead, and shows how the seal should be fitted :

They've been known to be fitted the wrong way around, meaning they siphon water into the interior instead of keeping it out.

Pic is by GunSpeed, BTW


This is a the picture I took after they fitted the rubber sealing correctly. Before it was sitting too deep inside the bulkhead and there was a gap of about 1cm, the carpet was soaking wet on the passenger side. Than I aspirated the fix carpet and 1-2 liters came out of that. To let it dry better I removed the mats and put two pingi's in the car to absorb as much moisture as possible. After a week or two everything seemed dried up and I put back in the mats. But as the windows still tend to steam up occasionally I felt under the mats and the the carpet felt damp/moist again. It's nothing like before but there still seems to be a problem. Maybe it's just some moisture left from before they repared it because in these cold conditions it's not so simple to remove moisture from the car, 20° C would make it a lot easier ofcourse.
The Up is going back to the dealer next week for further inspection. Up to now they did a very good job and they are eager to solve the problem...


@ Keenie : you wrote somewhere that there are 3 known issues to VW about the moisture problem of the Up. One is the sealing as dicribed above but what are the other two you know of? It would be very helpfull to know as my car goes in again next week. Thx


Grtz
Gun
 
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